How effective and secured is Online Counselling?

Online counselling utilises the power and embraces the convenience of the internet for communication between the client and the counsellor and allows for ongoing communication to take place in different locations and time zones.
Studies have reported online counselling to be effective, convenient, and well-accepted.


Zen Counselling uses a secured and encrypted communication and practice management platform that was designed specifically for counsellors, therapists, social workers, and psychologists


  • Please note that given the location and distance flexibility of online counselling, it is not suitable for situations where your immediate personal safety is at risk, self-harm/suicide or issues relating to violent relationships, sexual violence, or abuse against children.
  • If you are in or know of such situations, please get immediate help Here.



If you are not located in Hong Kong,
please use the helplines available in your respective locations.